Committed Expertise is Qualitative Deliverables

IBN Technologies Limited is an outsourcing specialist co-op with a client base covering the USA, UK, Middle East and India. IBN has a State of the Art Global Delivery Center in Pune, India. IBN procedures are ISO 9001:2015 / 27001 : 2013 quality ensured. In 20 years of operation IBN has developed as driving IT and BPO outsourcing specialist organization in Hedge Fund & Other Alternative Investment industry, Finance & Accounting, CPAs, Banking, Travel, Human Resource & Retail Industry.

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IBN Mission

To ensure that our people are committed to add value, deliver quality as well as financial and commercial efficiencies for all stakeholders concerned by providing fast response, committed expertise and consistently high quality services. IBN will generate enough satisfaction for our clients to provide a stable retainer base and will use this as a base to acquire similar visionary organizations to ensure that the business as a whole is dynamic and forward moving.

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IBN Vision

To become the most sought after multi service provider by way of consistency in delivering quality and value multiplying services within the constraint of time and capital under the arc of compliance to regulations concerned.

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IBN Quality Policy

IBN values its quality policy for superlative customer satisfaction by delivering superior quality solutions & services in all levels of business activities with maximized ethical integrity, accuracy, timely and appropriate customer support, committed expertise and acumen, above all.
IBN Management and Employees are committed to the Quality Policy and Continual Improvement in Quality Management System

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Profile and Facts

20 years of global Business Process Outsourcing experience.

300+ satisfied clients.

ISO 9001:2015 Certified Processes for Quality.

ISO 27001: 2013 Certified for Information Security Management.

Top-tier talent with multinational corporate experience.

10 Million client's customer transaction processed annually.

Presence in USA & UK

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IBN Value Propositions to its Clients

Our biggest value proposition for client is based on building blocks to success nurture by building a partnership.

In any of our engagement we focus on following:

Customized Solutions with complete service cycle offshoring

Consulting-led approach to deliver business services

Experienced team of Qualified and Certified professionals

Standardize processes and policy design

Streamline resources and remove redundancy

Establish a business focus for the client

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Certification

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Our Team

Ajay Mehta

Founder and CEO

Surendra Bairagi

Global Head  Sales & Strategies

Pratik Shah

CTO - Cloud

Himanshu Jain

Director - Sales & Strategies UK

Aniket Ruke

General Manager - F & A

Swanand Khadke

General Manager- Marketing

Nejal Panchal

Senior Process Manager - FOF & HF

Pradip Gore

Business Development Manager

Are you a senior at an economics school or a post-graduate with at least a Masters degree? If either of the answers is yes, then we've got a job opening waiting for you to apply!

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FAQ

Q: Why do I need bookkeeping?

Having good bookkeeping will ensure you have efficient accounting systems. This helps you manage critical components of your business.

Q: Can't my accountant or data entry person do my bookkeeping for me?

An accountant usually manages the preparation and filing of tax related tasks. A bookkeeping service handles your daily financial record keeping which affects the core components of your business. Bookkeepers even take care of the books using adjusted trial balance, maintain fixed assets, check extraneous expenses, take care of bank reconciliations, handle payrolls, and many more activities that are quite beyond the reach of an everyday accountant.

Q:What are the different types of BPO processes/services provided by IBN?

since 1999.
Inbound Services ╶ Technical support, Billing queries, refund request, sales support,customer retention and product information requests, sales and order fulfillment Outbound Services ╶ prospective services and new service promotion Surveys and market research ╶ Data capturing and analysis services.

Q: How are project communications handled?

Ease of communication is a top service priority. Day-to-day production communication is handled via email, phone, Skype, web meeting

Q: How does IBN Technologies Limited ensure quality and reliability in the services they offer?

A:Our testimonials from clients all over the world are a mark of pride that we wear for having promised, accurate, timely and reliable service provider in BPO industry.IBN earned certification for ISO 9001:2008 which is focused on meeting customer expectations and delivering customer satisfaction so you must pay attention to the customer.

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